Design Doing: The Missing Component of Design Thinking
“Design doing” is the process of making business better by applying and sticking to the principles of design thinking. Action over theory is what has the real capacity to transform businesses. In most...
View ArticleShould You Pursue a Diversification Strategy for Your Business?
While it’s easy for managers to get caught up in everyday project oversight and execution, it is important to pay attention to how your company is evolving alongside internal and external forces....
View ArticleClose 2 Gaps to Increase Customer-Focused Innovation
Customer focus has always been an important source of business success, but it creates special advantages in today’s environment of disruption. Research indicates that highly customer-focused...
View Article4 Capabilities Your Company Needs to Fuel Business Growth
Most businesses actively and continually seek to grow and expand. The rewards of growth are self-evident. However, the pursuit of growth opportunities must always be balanced against the availability...
View ArticleHow to Lead Effectively During a Culture Change
Emerging markets, rapid innovation, and unprecedented geopolitical trends create complex challenges for today’s leaders. While strong strategic leaders may be able to quickly identify a new vision for...
View ArticleUsing a ‘Connected Strategy’ to Create Long-Term Customer Relationships
AMA Quarterly sat down with Nicolaj Siggelkow and Christian Terwiesch, the authors of Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage (Harvard Business Review...
View ArticleBeyond Change Management: The ‘Journey Model’ of Organizational Change
Communication and persuasion are vital aspects of change management—so much so that it’s easy to focus on these skills almost to exclusion when attempting to facilitate organizational change. However,...
View ArticleDifferentiation Is Essential in Business, but Comes at a Cost
On a social level, humans are hard-wired to be part of a tribe. Growing up, we want to fit in with our peers whether in attire, interests, or ambitions. As adults we tend to seek out like-minded people...
View ArticleAre You Executing on Your Strategies in a Timely, Predictable Way?
Strategy sets the direction for competitive advantage and success. It’s innovative and visible at the highest levels of the company. In some situations, new strategies have make-or-break impact....
View ArticleApplying the 3 Powers of Rapid Strategy Creation
Everybody who creates a business strategy faces the strategy/pivot dilemma: Times are uncertain, events and assumptions are moving quickly, or a crisis is hitting fast. So the big question is: “What do...
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